Information Technology, Skilled Labor, and Factor Substitution: Evidence from the Healthcare Industry

نویسندگان

  • Michael F. Furukawa
  • Benjamin Shao
  • W. P. Carey
چکیده

Information technologies (IT) may substitute for routine/manual tasks and complement complex/problem-solving tasks, which can induce bias towards greater demand for skilled labor. This phenomenon of “skill-biased technical change” has important implications for the impact of IT on factor substitution within a firm’s production process. Understanding how the substitution and complementarity relationships depend on the skill levels of labor has not been adequately addressed in the IS and economics literature. Using firm-level panel data from California hospitals from 2002-2006, we specified a translog production function and estimated elasticities of substitution between IT spending and skilled vs. unskilled labor. We found that IT is a substitute for capital and low-skilled labor, but is a complement for high-skilled labor. Additionally, the complementarity effect of IT on high-skilled labor is stronger in magnitude than the substitution effect on low-skilled labor. Our results suggest the impact of IT on labor is non-uniform and skill-biased, favoring high-skilled workers over low-skilled workers.

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تاریخ انتشار 2010